Monday, July 17, 2006

Blackout at Target

Tonight the family went to Target for some shelves Jayne wanted for the boys rooms. We didn't plan for it to be a long trip to the store; however, we did up there for over an hour because the lights went out.

The power in the entire store went out just as we were heading towards the checkout line. It was the first time any of us had been in a store without any power. We weren't in the dark for long. Target must have a pretty big back-up generator because a bunch of lights in the check-out area and throughout the store came on within a minute of the power outage.

We later found out that the entire neighborhood was experiencing a power outage. On our way home we thought the power at our home might be out as well. Thankfully, our lights were still on.

I don't know what caused the power outage for sure. It was probably demand and heat related. All weekend the heat and humidity were pretty high compared to how it has been for most of the summer. We just wanted to stay indoors with the air conditioning on.

It was pretty interesting to see how Target reacted to the power outage. It took them about 10 minutes to get their registers up and running so people could check-out and leave the store. They had a few bugs to work out; however, I was surprised you could check-out at all. I even saw one family use a gift card. The cashier had to make a phone call to determine the balance on the card. It took a little longer than usualĂ‚ but she made it happen.

The other interest thing to note about the experience was some of the attitudes customers had. Some people just have no respect or common sense when things don't run as smoothly as they expect. Blaming Target and their employeesĂ‚ for a power outage is pretty pathetic. Yes, Target conspired with the power utility to turn off the power so people would have to stay a little longer in the store.

I guess I should have taken a few photos with my phone. How many times have you seen a department store without all the lights turned on?